MWI not lighting for some users

Unanswered Question

We are using Unity ver. 3.0. With one user I'm unable to save the change to "Use MWI for Message Notification". As soon as I try to save it, the check disappears from the checkbox. I'm also not able to add a MWI extension.

For another user, the above symptoms do not show up; everything appears normal, but no light when a message is left.

Thanks for any help.

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