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CiscoSecureACS installation

Unanswered Question
Oct 8th, 2002
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We are attempting to install CiscoSecure 2.3(6) on Solaris 5.7 and 5.8 and receiving the following errors on the postinstall on both:


Loading properties from /opt/acs/config/CSConfig.ini

Finished loading properties.

Data Source = ORACLE

Driver Type = JDBC-Weblogic-Oracle URL = jdbc:weblogic:oracle:noc username = csecure password = ********

DBFactory Error: driver was unable to connect to the data source, driver msg: [ORA-12154: TNS:could not resolve service name - ([email protected])]

DBFactory Error: driver was unable to connect to the data source, driver msg: [ORA-12154: TNS:could not resolve service name - ([email protected])]

CSException: DBFactory Error: driver was unable to connect to the data source, driver msg: [ORA-12154: TNS:could not resolve service name - ([email protected])]


Failed.

CSdbTool failed. Results are in /tmp/cs_install.log file.

Results of this install are saved in the /tmp/cs_install.log file.

pkgadd: ERROR: postinstall script did not complete successfully


Installation of <CSCEacs> failed.


Any ideas???

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gfullage Tue, 10/08/2002 - 22:17
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This points to an Oracle problem, namely that ACS can't connect to it.


Can you tnsping the database OK, and can you then use sqlplus and login using the exact same credentials you supplied during the ACS installation (username = csecure, db = noc and password = ).

ben.lancaster Tue, 10/15/2002 - 07:08
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Thanks for the input but all of this is in place. I think the problem is that the postinstall script in trying to open a file named: /u00/oracle/product/8.1.7/orainst/unix.rgs but the "orainst" directory does not exist. The unix.rgs file is found within the /u00/oracle/product/8.1.7/install directory. Is there anyway we can point the postinstall script to the correct path?


ben.lancaster Wed, 10/16/2002 - 06:26
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I withdraw the last entry made by me on Oct 15th. I found the problem and the post install executed flawlessly. I had put the wrong TSN name in during installation. Thanks for the help!

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