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Trouble with installing certificates

Unanswered Question

Hello,


We have several 3030 VPN concentrators in our networks around the world and we have seen a problem on one of them. If we try to create a new enrollment file we get an error :

Error generating request: Unable to write certificate request file.

We saw this one time before when we first installed the box. Somehow we got it installed, but after a few monthes, the certificate has disappeared. When we try to install it again, we see the error again.


We have not seen this error on any other box. The software version is 3.5.3.


I have successfully installed the CA certificate.


We appreciate any information on this problem.


Thank you.

Regards,

Richard Locke


Novo Nordisk IT

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