Hi Specialists.

since Integrating the ADS inside of a W2k-Domain into a redundant callmanager group plus cti application over tapi is VERY complicated to troubleshoot, i've been wondering if there is some detailed documentation available about all the user/authentication stuff , and which ways it goes.

so for instance :

a) cti-service uses user / pw from <location in registry>, and ask the DataConnection Directory.

b) dcd can be administered with application <xy> by typing in user / pw <zz>

c) dcd then forwards the request to ldap, configured at <location in registry>

d) the ads-plugin uses ......

the reason is : i often have problems with locked accounts / not working tapi-link etc., but i is almost IMPOSSIBLE to debug the whole thing. all i can do is: unlock the accounts, reset ALL passwords and restart the servers.

DETAILED information about all the connections and requirements would be _VERY_ appreciable.

can you help ??

thanks in advance, gerhard