Callmanager w/ PRI's NEED "Call Out Systems" or "Telemarketing Systems"

Leigh Smith · ‎12-10-2002

Would like to know of anyone that has/used or knows of a product to "call-out" to homes utilizing the Callmanager's PRI's.

We are a school district that would like to call parents and report attendance issues nightly. We have used stand alone products that use POTS lines, but we now like to centralize the systems and use our PRI's.

Thanks,

Ken Benich

Network Services

School City of Hammond

Hammond, IN

219-989-7300, 2222

smahbub · ‎12-18-2002

I am not aware of any off the shelf application available for this. I'd suggest you check with Cisco's developer program.

More details on the developer program is available at http://www.cisco.com/univercd/cc/td/doc/product/voice/vpdd/cdd/3_1/tapi/tap_pref.htm#xtocid16

sgavan · ‎12-18-2002

I'm working with the CRS3.0 server apps in our lab and have done some similar out-dial applications just to test with. Assuming you have CRS3.0, you can use http triggers to cause CRS to dialout and play pre-recorded messages. The number that is dialed can be embedded in the http URL. There would need to be some sort of automated app running that would run down your list of numbers each night and send an http request to the CRS server for each number. Just a thought...

Shawn

NETech Corp

Kalamazoo, MI