Our domain controller that has the global catalog crashed today. In order to bring Unity back up, (with help from TAC) we made our second domain controller a global catalog manager (restarted) and changed the following registry keys on the Unity box so it would know to go to the second dc.
HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\Directory Connectors\DirSynchAD\1.00\Directory\PreviousDC
HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\Directory Connectors\DirSynchAD\1.00\Domains\avvid.phn\DefaultDomainController
HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\Directory Connectors\DirSynchGlobalCatalog\1.00\Directory\DefaultGlobalCatalogServer
HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\Directory Connectors\DirSynchGlobalCatalog\1.00\Directory\PreviousDC
Exchange 2000 pointed to the second controller itself. Unity is up and going. All looks well except we cannot get into administration or take a look at the status monitor. The error we get is the following:
Access denied Your Windows Domain Account [Domain\Installation account] is not associated with a Unity Subscriber.
You cannot access the Unity System Administration web pages.
Please see your system administrator for more details.
I have tried to reset permissions to my administrator account; however, the results are still the same.
Any help would be appreciated.
Exchange 2000 on box
Domain controller off box