12-21-2002 08:54 PM - edited 03-12-2019 10:03 PM
What are Tandem Calls? They show up in ART and im not sure what they represent...
12-23-2002 03:48 AM
Hi Jeff,
The way I understand it is :-
If you have a line that has a forward set to a destination external from Callmanager - then this shows up as a Tandem Call.
For instance we have a Callmanager Line '201' that is set up to call forward all to a Fax machine on a dedicated analogue line. The ART statistics for line '201' always show up as Tandem.
I guess that the term tandem comes from the idea that a call that should take up one line actually takes up two - but that's just my guess.
Cheers
Chris
12-23-2002 06:11 AM
This is interesting because we actually prevent forwarding offnet. I do have FXS ports on my gateway... I use these for fax machines. I wonder if it counts these as tandem...
12-23-2002 06:17 AM
I understand that the calls Tandem are called originated from remote gateway to other remote gateway that use the CallManager as intermediate point between origin and destiny.
12-23-2002 06:30 AM
Well in my situation I have only one gateway routing calls onto the PSTN...
08-15-2023 09:23 AM
Inbound calls that originate outside the Unified Communications Managernetwork, enter the Unified Communications Managernetwork through a gateway, and are transferred outbound from the Unified Communications Manager network through a gateway.
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