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DCDirectory install problem in V3.2.2c subscriber upgrade

Unanswered Question
Jan 15th, 2003
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Publisher upgraded ok from V3.1.3a to V3.2.2c SP G.


When upgrading Subscriber we get message at end of Call Manager install saying DCDirectory failed to install.


When server reboots DCdirectory fails to start.


I tried repeating the upgrade, but same problem.



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jrezab Wed, 01/15/2003 - 14:33
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Had the same problem at a customer location. We opened 2 TAC cases and both times the solutions provided by TAC failed. One of the solutions was to go ahead and make proceed with the upgrades until both the publisher and subscriber are at the same version level. The errors might go away. The other is to run the resync dc directory. I know, how do you resync when DC Directory will not start.


We ended up re-installing the subscriber from scratch. Watch the order you install OS, patch and upgrades. Install the OS, Install 3.13a, install patches then install upgrade.

JR

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