Oddity With VPN Client 3.6.3(Rel) and Outlook Inbox Refresh

Unanswered Question

Using VPN client 3.6.3(Rel) & VPN Concentrator 3015.


After installing new client, my outlook inbox does not refresh when new incomming mail is recevied. Only after I click on a different folder, does my inbox view refresh to show the new message(s).


This happens over a dial-up VPN sesion, and also happens when I am off VPN and on the corp network internally. Any ideas why this happens. I have the Stateful Firewall Client set to Off (unchecked), but I still have the issue.

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mchin345 Wed, 02/12/2003 - 08:14
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This issue is documened as bug CSCdy73659. It seems that this benaviour is by design and has been put in place to prevent the Outlook Folder Synchronization process from hanging when a new mail poll is received during synchronization.

gfullage Wed, 02/12/2003 - 21:52
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To allow users to control this behavior, we have added the "OutlookNotify"

parameter to the vpnclient.ini file controls. The format for this is:


[main]

OutlookNotify=1


The values which are supported are:


OutlookNotify=0 will result in the default behavior of Outlook polling every

minute for new mail notifications. Polling may result in Outlook Folder

Synchronization issues. This is the default state if OutlookNotify is not

present in the vpnclient.ini file.


OutlookNotify=1 will prevent the VPN Client from forcing Outlook to poll for

new mail. This will prevent polling from affecting the synchronization

process. The result is that new mail will only be detected on a background 30

minute poll cycle or when the user initiates a manual send/receive or switches

between folders.


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