Running CRS 3.0.2. Am setting up call recording/monitoring and am having trouble locating the appropriate steps. How does one play back recorded calls and setup call monitoring. I have a dual nic CRS that has the second NIC setup as the "sniffer" placed in VLAN 600. I have 2 test sets in VLAN600. Monitoring on the switch is set to monitor destination (to "sniffer port) from source VLAN 600. I am appearing to record the calls.
I can open up the Supervisor Log Viewer, however, playing the logs yields nothing.
Advice or a link would be very helpful.