04-08-2003 11:23 AM - edited 03-12-2019 11:23 PM
Can the 7905G as a member of a call pickup group pickup the calls. We have a customer w/analog phones hanging from an ICS7550 which does not allow analog phones to pickup calls even if they are a member of call pickup groups. We are replacing them with thhe 7905G but the product spec sheet does not indicate if call pickup works.
Thanks
04-09-2003 02:20 PM
I think you might be able to modify the phone button template on the phones, like you can on the 7910. I haven't had a chance to deal with a 7905 yet.
04-10-2003 02:36 PM
Call Pickup is not one of the supported features for that phone.
http://www.cisco.com/en/US/partner/products/hw/phones/ps379/products_data_sheet09186a00800c835a.html
Features available are:
Single Line/Directory Number (DN)
Calling name and number display
Call Waiting
Call Forward
Call Transfer
Three-way calling (conference)
On-hook dialing, Pre-Dialing, and Off-hook dialing
Redial
Call hold
Call monitor (speaker-only, no microphone)
"Messages" soft key allows access to voice mail messages
Four Speed dials configurable at the Call Manager
If you need call pickup or group call pickup in a low end phone i would recommend the 7910.
04-10-2003 05:34 PM
Thanks. However, in the data sheet of the 7905g it states "Examples of currently available features include:" and then lists what you list (hence my query to this post). The 7910 sheet also does not include call pickup capabilities, but a speed dial key can be programmed. Cisco's literature on the ICS7750 says analog devices *are* "configurable for call pickup groups) however, they cannot be used to pick up calls.
I'm not convinced on the data sheet that it is not configurable.
Do you have any other reason to state otherwise other than the data sheet.
Your reply is much appreciated.
04-11-2003 02:44 PM
Robert,
The 7910 does support call Pickup as the template is configuarble as descibed here.
http://www.cisco.com/en/US/partner/products/hw/phones/ps379/products_tech_note09186a00800945d7.shtml
The 7905 however, does not have that functionality. If you look at the 7905 Template, it is not configurable.
In regards, to analog phones, you CAN added them to a call pick up group, but the phones themselves can not use the feature. For instance, the analog phone can be part of the pickup group. When it gets a call, you can use an IP phone to pickup the ringing call.
04-11-2003 03:00 PM
Thanks for the clarification on this.
-Robert
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