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Ciscoworks - Cat2950 and Ciscoproducts.429

Unanswered Question
Apr 14th, 2003
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In Topology manager device type column instead of seeing "C2950G" description i am receiving "Ciscoproducts.429 description" . When i look at the view, all 4 of the C2950's have question marks on them. Why is this?


Thanks.

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clark.m Wed, 04/16/2003 - 05:40
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I am using Campus Manager 3.0. How can i upgrade to 3.2? Will this incurr costs?


Regards,

rmushtaq Wed, 04/16/2003 - 09:35
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  • Blue, 1500 points or more

If you have an active Software Application Support (SAS) contract, you can request upgrades using your service contract number at

http://www.cisco.com/upgrade. Otherwise, contact your normal Cisco sales channel.


If you have problems with your SAS support contract information, contact one of the following:


- Your local Cisco Account Team

- Your local Cisco Account Representative

- The Cisco Commerce Tools Support Team at:

http://www.cisco.com/order/support/ncsupport.html

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