CDR report in CCM

shouyisun · ‎04-16-2003

There is nothing In the CDR report. Here is what I did:

Log in CCM;

Access CDR analysis and reporting;

Click traffic summary of the system report

Enter the period I need and click view report. But nothing in the report.

Do I have to do some configuration in order to see the report?

Thanks

marinaibm · ‎04-16-2003

Did you enable CDRs at all ?Go to Service -> Service Parameters -> Cisco CallManager Services on each server and set CdrEnabled to "True". For QoS parameters set Call Diagnostics Enabled to "True".