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Changed service account

Answered Question
Apr 24th, 2003
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i have unity 3.1 with the exhange 5.5 running on the same box, when i built it i used an account for the exchnage and unity setup, i was then asked to change the exchange account for a new one. what i have done is change all the service to use the local administrator account but now neither exchange or unity will start.

has anyone any ideas or will i have to rebuild the box from scratch


any help would be appreciated


regards


dave

Correct Answer by navinger about 14 years 4 months ago

Dave,


Download the 4.x (not the 3.x) Permissions Wizard from www.CiscoUnityTools.com. Read through the most excellent help file, and then run Permissions Wizard. The main point here is that you need separate service accounts for the services that deal with the directory and the services that deal with the message store. And neither of these groups of services should use the local administrator account.


Nancy

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Correct Answer
navinger Thu, 04/24/2003 - 08:23
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Dave,


Download the 4.x (not the 3.x) Permissions Wizard from www.CiscoUnityTools.com. Read through the most excellent help file, and then run Permissions Wizard. The main point here is that you need separate service accounts for the services that deal with the directory and the services that deal with the message store. And neither of these groups of services should use the local administrator account.


Nancy

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