removal of VPN Client 3.6.4

Unanswered Question
Apr 25th, 2003
User Badges:

I had the VPN Client 3.6.3 working fine on my WinXP Pro laptop but decided to upgrade it to 3.6.4. Unfortunately during the process I have now got stuck in an error loop. I am unable get the Deterministic Network Enhancer to either work or uninstall. I get an error that says "Remove Plugin failed" followed by ERROR 1722. I cannot get the client to uninstall or re-install.


Regards,

Steve

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
owillins Wed, 04/30/2003 - 12:33
User Badges:
  • Silver, 250 points or more

Steve,

Are you using the MSI for installation of the VPN client. You can check the release notes of 3.6.3 and you would find a bug CSCdx51632 which describes a similar problem and also suggests that after clearing the last message box, restart MSI installation. It should successfully install the VPN Client. Hope this helps.


Actions

This Discussion