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8
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Lost connection to Catalyst 4006 - SUP3

tmesbah
Level 1
Level 1

‎04-28-2003 09:28 AM - edited ‎03-02-2019 06:58 AM

We lost connectivity to Catalyst 4006-SUP3 IOS 12.1-12c.EW1 and we got these errors messages when issued sh logg on cat 4006 (LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING is it a hardware or software problem??):

============================================================

Log Buffer (4096 bytes):

PORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQId3 on Switch Phyport 517,

count=933

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-3(

Gi3/17-24) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-1(

Gi3/1-8) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-2(

Gi3/9-16) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-4(G

i2/4,Gi2/6,Gi2/8,Gi2/10) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-6(

Gi3/41-48) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-5(

Gi3/33-40) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-4(

Gi3/25-32) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-3(G

i2/3,Gi2/5,Gi2/7,Gi2/9) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-6(G

i2/12,Gi2/14,Gi2/16,Gi2/18) - consecutive management requests timed out.

.Apr 28 00:46:13: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-5(G

i2/11,Gi2/13,Gi2/15,Gi2/17) - consecutive management requests timed out.

.Apr 28 00:47:23: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d0 on Switch Phyport 513, count=1048

.Apr 28 00:47:28: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d3 on Switch Phyport 519, count=1049

.Apr 28 00:47:43: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d1 on Switch Phyport 514, count=1048

.Apr 28 00:47:43: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d1 on Switch Phyport 515, count=1048

.Apr 28 00:47:49: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d3 on Switch Phyport 517, count=1049

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-2(

Gi3/9-16) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-5(

Gi3/33-40) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-4(

Gi3/25-32) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-3(

Gi3/17-24) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-1(

Gi3/1-8) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-5(G

i2/11,Gi2/13,Gi2/15,Gi2/17) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-3(G

i2/3,Gi2/5,Gi2/7,Gi2/9) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-4(G

i2/4,Gi2/6,Gi2/8,Gi2/10) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Lemans 3-6(

Gi3/41-48) - consecutive management requests timed out.

.Apr 28 00:56:14: %C4K_LINECARDMGMTPROTOCOL-4-ONGOINGTIMEOUTWARNING: Nicer 2-6(G

i2/12,Gi2/14,Gi2/16,Gi2/18) - consecutive management requests timed out.

.Apr 28 00:57:24: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d0 on Switch Phyport 513, count=1165

.Apr 28 00:57:29: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d3 on Switch Phyport 519, count=1166

.Apr 28 00:57:44: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d1 on Switch Phyport 514, count=1165

.Apr 28 00:57:44: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d1 on Switch Phyport 515, count=1165

.Apr 28 00:57:49: %C4K_HWPORTMAN-4-BLOCKEDTXQUEUE: Blocked transmit queue HwTxQI

d3 on Switch Phyport 517, count=1166

============================================================

Thanks

Labels:
0 Helpful
8 Replies 8

Prashanth Krishnappa
Cisco Employee
Cisco Employee

‎04-29-2003 03:59 AM

There were few bugs associated with similar problems. Try upgrading to 12.1(13)EW1

0 Helpful

tmesbah
Level 1
Level 1
In response to Prashanth Krishnappa

‎04-29-2003 06:07 AM

Where can I found document that show this bug on our version and what is the stable version 12.1.(13)EW1 or 12.1.14E1(ED)

Very appreciate your help.

Thanks

0 Helpful

Prashanth Krishnappa
Cisco Employee
Cisco Employee
In response to tmesbah

‎04-29-2003 06:15 AM

The bugs were internal and hence not on CCO. 12.1.14E1 has some changes in feature set. 12.1(13)EW1 should be good code to run. If you see this issue in 12.1(13)EW1, I suggest that you open a TAC case

0 Helpful

DWAM_2
Level 3
Level 3
In response to Prashanth Krishnappa

‎04-29-2003 06:41 AM

Hello

I don't understand why you ask to the customer to use the version

12.1.(13)EW1and not 12.1.14E1?

Like this url,

http://www.cisco.com/en/US/products/hw/switches/ps663/products_field_notice09186a008014ef30.shtml

"Cisco IOS Software Release 12.1(14)E1 contains only the software and hardware functionality up"

About the message guide signification,

here you can find the explication

http://www.cisco.com/en/US/products/hw/switches/ps663/products_system_message_guide_chapter09186a00800dea21.html

Best Regards.

0 Helpful

Prashanth Krishnappa
Cisco Employee
Cisco Employee
In response to DWAM_2

‎04-29-2003 06:47 AM

Thanks for pointing that out. Upgrading to 12.1.14E1 from 12.1(12c)EW1 should be ok.(No features will be lost.)

0 Helpful

tmesbah
Level 1
Level 1
In response to Prashanth Krishnappa

‎04-29-2003 07:57 AM

IEEE 802.3ad LACP is supported on 12.1(13)EW1 not in 12.1(14)E1

Thanks

0 Helpful

DWAM_2
Level 3
Level 3
In response to tmesbah

‎04-29-2003 08:12 AM

So you have to verify yours functionnalities before upgrade :(

0 Helpful

Prashanth Krishnappa
Cisco Employee
Cisco Employee
In response to tmesbah

‎04-29-2003 08:13 AM

The new features can be found in the release notes

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat4000/relnotes/ol_2170.htm#375700

0 Helpful
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