I am trying to use the fastdials service that we have set up here on the system... I have subscribed the user, and I know they exist in the user base with a controlled phone... Pin info etc has all been entered correctly. When they select the fast dials service off the phone however it reads "Error:-1 [internal error] unknown user.
I have tried with multiple users to eliminate just one problem user, all are getting same result. Any help is appreciated!!!