- Bronze, 100 points or more
Help...Cisco noob here...situation, frame relay circuit to remote site dropping intermittently throughout day. Outage 10-30 secs max. Telnet to router after circuit back up (Cisco 1600, WIC with Serial Interface to Adtran CSU/TSU, equipment in locked closet).... run command..sho frame pvc at router console, the PVC status change time corresponds to outage time. Router never loses power or boots. Had AT&T do numerous test off hours to try and isolate, of course the off hours tests show NTF. I do have some alarms on CSU related to phone company testing. Had local TCOM check from their switch into our equip overnight....no obvious trouble found. I haven't tried swapping WIC/Adtran yet but it appears this is where we are headed. How can I troubleshoot the WIC remotely. I have found some documentation about troubleshooting WIC using hardloopback, but that is only for WIC with female RJ-45...not the type we have. Sorry for the longwinded post. Any help is greatly appreciated.