- Cisco Employee,
I have a customer that needs to upgrade their message store server but they need to move everything to a new server with a new name and new ip address. They are running Unity 3.1(x)...[don't know the version off hand, sorry, but I think it is 3.1(5)], and Exchange 5.5. Everything is going to be in the same site, and the Domain controller isn't the Unity server.
Is there a guide that I could send to my customer that would walk them through the process of how to move the message store from one server to the other and how they would go about having Unity sync up with the new server that has a different name and ip address? It sounds like it would be pretty simple and that you would just have to move everything from one server to the other and change a small setting on Unity by updating the name and ip address that the messages are stored Is there a disconnect/reconnect object that I can change in Unity for where the messages are stored?
I saw this link that goes over the exchange 2000 move but I cant seem to find one for exchange 5.5:
Does the customer need to download any type of applications from www.answermonkey.net (i.e. BulkUserLogout, or something else)