We're having sporadic problems with customers getting busies and are trying to pinpoint the point of failure.
On both of our 5300 in the grouping I show output similar too:
as5300b#show modem summary
Avg Hold Incoming calls Outgoing calls Busied Failed No Succ
Time Succ Fail Avail Succ Fail Avail Out Dial Ans Pct.
00:44:28 34144 1848 62 1 10 0 48 9 3 95%
Why would 48 modems just randomly be "Busied Out"? The first 5300 has even more... Is this normal operation or are busy out counts a sign of problems with our PRI's?
I also did show controller t1's on both boxes and the only thing I noticed is that the very last PRI (of the 7) has 26 Path Code Violations, 17 Degraded Mins, 17 Errored Secs, and 4 Bursty Err Secs. However, there are 0 Unavail Secs which leads me to believe that those errors didn't really affect service...