Call Manager 3.2
7960 and 7940 IP Phones
Cisco 2600 voice gateway with NM-HDA
When an IP Phone ( either 7960 or 7940) is engaged with 2 callers
the "Transfer" button is not available. It is available if the IP Phone is engaged
with only one caller.
How can I enable "Transfers" if the phone is engaged with 2 callers at the same time.
Its not really a bug per se.... turn off call waiting and you will be able to transfer the call. The work around right now is to add another line appearance on the phone if you want a rollover... If two callers are already talking on one line, there is no voice path to transfer a caller out on...