Unexplained server shutdown CCM - 3.3(3)sr1

simon.draper · ‎09-16-2003

Hi, we have a new server (MCS-7835h-2.4-evv1)that has been running for about 10 days. Yesterday we were going to do some more work, the server monitor was in sleep mode so we hit the CTRL key 3 times, the screen "woke" up and informed us that the server was shutting down. I'd be happy to hear anyones ideas as to what might be happening. Thanks.

gordon.hawkins · ‎09-17-2003

It wasn't blaster was it?

simon.draper · ‎09-17-2003

Thanks Gordon, we don't think so, they've got everything patched and firewalled, also it's only happened once in almost 3 weeks and they don't appear to have any other issues. Having said that we haven't completely ruled it out as yet.

gordon.hawkins · ‎09-17-2003

What MCS OS are you running? What platform?

.. any unusual event log entries?

simon.draper · ‎09-18-2003

OS was updated to 2000-2-5sr1 yesterday morning (it was 2000-2-4 previously). Platform is MCS-7835H-2.4-EVV1. Nothing in either the event logs or CCM trace logs - it looks just like a controlled shutdown