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srst and unity call handler

shouyisun
Level 1
Level 1

‎09-27-2003 06:21 PM - edited ‎03-13-2019 01:49 AM

In SRST mode, does call handler still work for the remote office and PSTN user? I know voicemail will still work as long as we configure the SRST router .

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Markus Schneider
Cisco Employee
Cisco Employee

‎09-29-2003 07:02 AM

Could you restate your question? Assuming unity is at the main site (unity itself doesn't support SRST-style fallback to an IOS gateway), callhandlers work as long as the call that gets routed to unity can be classified (according the the call routing rules which take ANI/DNIS/forwarding number into account). This isn't any different than normal operation (unity doesn't know that the remote site has gone offline) except that the remote site would now possibly be routing their calls via the PSTN to Unity.

If I misunderstood your question, please just repost with some more details. Thanks.

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