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Is anyone using Nuance Verifier with CCM

ashley.pearce
Level 1
Level 1

‎10-10-2003 07:20 AM - last edited on ‎03-25-2019 06:40 PM by Community Manager

I'm trying to find someone who has used Nuance Verifier with a CCM / IVR rollout. Does anyone know if this is compatible or is anyone using any voice authorisation software in their call centre?

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wong34539
Level 6
Level 6

‎10-20-2003 06:28 AM

I have heard about voice authentication in AS5300 and not voice authorisation software. You can do voice authentication using AAA in AS5300.

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