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Call Manager Trace tools Errors?

Males
Level 1
Level 1

hey there,

We got ver 3.3 of the call manager and we'd like to use trace to debug sometimes. However, though I followed all the steps in the documentation, I get 'ASP' errors (the object doesn't exist, invalid username/password) as a result of any trace I start. (Yes, by then , I'm logged in as Admin) I have noticed however that I get a txt file and/or xml, but most of the time it's empty.

Is there sth I forgot to check?

Ideas are welcome!!!

1 Reply 1

murabi
Level 4
Level 4

Some times the Virus scanner software running may cause some problems check that out by stopping the service when you are running the debugs.