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Browse Bugs by Device causes Internal Server Error

austin.smith
Level 1
Level 1

‎10-15-2003 02:54 AM - edited ‎03-02-2019 11:01 AM

We are running CW2000, RME3.5. Whenever I try to browse bugs by device CW opens the Software Bugs Detail Report window and displays a Critical Error box and reports that an Internal Server Error has occured. I can Locate Devices by Bugs with no problems, any ideas?

Thanks,

Austin

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rmushtaq
Level 8
Level 8

‎10-15-2003 09:52 AM

Is the latest RME 3.5 IDU installed?. Are you connecting to CCO via Proxy?

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austin.smith
Level 1
Level 1
In response to rmushtaq

‎10-15-2003 11:23 PM

Yes, we are running IDU 5.0. I am going through a proxy but I have entered the correct details into the database and it appears to reach CCO OK when I do a 'Locate Devices by Bugs'

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