Error Message in ApplicationLog

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Nov 4th, 2003
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Hi, I get the following error in the ApplicationLog of my Publisher running 3.2.2c SP H


Source: Cisco CallManager

Category: None

Type: Error

Computer:OSTCM1


Error: RouteListExhausted - An available route not found in the indicated route list.

UNKNOWN_PARAMNAME:MediaResourceListName: RL_Cluster-OST_Hub_Local_PSTN

App ID: Cisco CallManager

Cluster ID: OSTCM1-Cluster

Node ID: 159.232.61.31

Explanation: An available route could not be found in the indicated route list.

Recommended Action: Add additional routes in the indicated route list.

This alarm indicates a network failure or device failure..


What does this message mean?How can I fix it?

Regards

Peter

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trailman73 Tue, 11/04/2003 - 07:13
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This means that ccm can't find a route pattern to match the callers number. Just curios, do you have more than 500 translation patterns pointing to a specific Gateway/Routelist? If you enable detailed tracing you can see where the call is trying to go. For instance you have a number set to go out of gateway 1 in your route pattern, but it is going out of gateway 2 or 3, sporadic?


Geoff

Erick Bergquist Tue, 11/04/2003 - 20:18
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You will also get this error if for some reason CCM can't reach the gateway address. I ran into this when a loopback interface accidentally was deleted on the gateway that h323 was previously pointed to.


pwenger Thu, 11/06/2003 - 05:52
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Geoff,


thanks for the reply.There is currently just one TranslationPattern configured.This Pattern is pointing to the IVR. At the moment there are a lot of calls coming in, which are forwarded to the IVR. Could this cause this error message?


Peter

trailman73 Thu, 11/06/2003 - 08:07
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do you have enough ports to handle the calls? How is Switzerland?


Geoff

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