×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

intermittent call volume issues

Unanswered Question
Dec 3rd, 2003
User Badges:

Hi


I'm getting complaints from a customer that on every few calls they receive the two parties can just barely hear each other forcing one of them to hang up and call back.


They have a 2651xm with the voice aim terminating a PRI. There has been a lot of echo complaints as well so I have the echo cancel coverage at 32ms.


They're using call manager 3.3 with sr2.


I'm waiting to find out if the problem is consistent with calls from a certain area code or if it only happens on incoming calls.


Not a lot to go on but maybe someone has a suggestion.


thanks

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
dafydd.baldwin@... Wed, 12/03/2003 - 12:35
User Badges:

I am getting a similar problem also using 2651xm routers on a PRI. Lots of echo issues at the start but changed echo cancel coverage down to 16 from 32 and echo got better, just getting the odd word in a conversation that goes at least 10 minutes. Also getting some calls that in the middle one party or the other cannot hear anything.

Any help would be appreciated

kseraphine Wed, 12/03/2003 - 12:52
User Badges:

Hey,


What ios are you using?


I'm using 12.3(1a) right now.



Actions

This Discussion