System received a Bus Error exception

Unanswered Question
Dec 19th, 2003

Hi all,

I am having problems with my 1721 going in to a boot-loop after I applied new software. I have posted the results of the boot below and and wondering what I need to do to make this thing work again!

********

Cisco Internetwork Operating System Software

IOS (tm) C1700 Software (C1700-K9O3SY7-M), Version 12.2(4)T5, RELEASE SOFTWARE

(fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2002 by cisco Systems, Inc.

Compiled Sat 21-Dec-02 21:36 by cmong

Image text-base: 0x800080E0, data-base: 0x80C51BC0

=== Flushing messages (00:00:09 UTC Mon Mar 1 1993) ===

Queued messages:

00:00:42949672959: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debu

gging output.

00:00:04: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

00:00:05: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed

state to upFile flash:crashinfo_19930301-000009 open failed (-1)

*** System received a Bus Error exception ***

signal= 0xa, code= 0x200, context= 0x81268c98

PC = 0x801caca4, Vector = 0x200, SP = 0x81381528

System Bootstrap, Version 12.2(7r)XM1, RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 2001 by cisco Systems, Inc.

C1700 platform with 65536 Kbytes of main memory

program load complete, entry point: 0x80008000, size: 0x67b990

Self decompressing the image : #################################################

################################################################################

################################################################################

################################################################################

################################################################################

################################################################################

################################################################################

################################################################################

################################################################################

################################################################################

### [OK]

Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

**************

After the above is displayed, it starts the boot cycle again.

I would appreciate any thoughts!

Thanks - Ray Rockholt

I have this problem too.
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kkalaycioglu Fri, 12/19/2003 - 08:03

I think you should get back to the older software. To perform this at first you should boot the box with ROMMON and then you can load IOS with Xmodem procedures over console connection.

For ROMMON:

http://www.cisco.com/en/US/customer/products/hw/routers/ps221/products_configuration_guide_chapter09186a008007cd0e.html

For Xmodem sw upgrade procedures:

http://www.cisco.com/en/US/customer/products/hw/routers/ps259/products_tech_note09186a008015bfac.shtml

Regards.

rockhoro Thu, 01/22/2004 - 08:21

I ended up opening a case at the TAC and they replaced the router. Great people to work with!

Thanks for your help...

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