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QA system for ICM

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Jan 7th, 2004
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I was just wondering if anybody knows of any good automated QA programs that will go through the call flows and list the results. I know ICM comes with call tracer but I was looking for something a little more complex.


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Anonymous (not verified) Mon, 01/12/2004 - 06:31
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I don't think there is any automated QA tools similar to call tracer. But You could write your own scripts for the more features you are looking for and automate it to find call statistics.

cpi Mon, 01/12/2004 - 06:48
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Would I use the script editor for that?


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