CDR failed

cataucusi · ‎01-21-2004

Hi

We have a callmanager version 3.3(3)sr1. When we uses a CDR reports only download report to January 15th when we select a other days for example January 16Th , I view this message "date its not available for the date range select. Date is available only from Nov. 19, 2003 to January 15, 2004 "

Can you help me ?

Thanks and regards

Report Inappropriate Content · ‎01-28-2004

Check the cdr table in the SQL database to see if there actually are cdr records for a given user on the specified date range. If you have and did not see any records, then that is why CAR will not be able to access those records.

d.simicevic · ‎02-09-2004

Hi

did you sole your problem with CDR reports.

I have the same problem.

If you have some recommend to sole this please send me.

With best regards

darren.staples · ‎02-09-2004

not resolved

I have 2 systems, both with 3.3.3sr4 (lab enviro)

one is an upgrade from 3.1.3a

which is the one having the problem of "seesion Error" when logging into CAR

the other is a fresh install of 3.3.3sr4

and CAR works fine on this one.

but does have a problem isntalling Extended services

- it gets an LDAP error

If I hear of a solution I'll pass it on.

cheers

darren.staples · ‎02-09-2004

FYI

installing CAR to replicate CDR problem,

but have not got too far yet,

installation problems and other duties keep

interveening.