- Gold, 750 points or more
Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to discuss Troubleshooting Access Server Connectivity Issues with Cisco expert Mak Chitale. Mak is a Customer Support Engineer at the Technical Assistance Center - TAC in San Jose. His current responsibilities include escalations in which he troubleshoots complex issues, provides training, and authors documentation. His areas of expertise are Configuration and Troubleshooting of Access Servers such as PPP and VPDN. Makarand is a CCIE 7071 for ISP Dial. He is the World Wide SME (Subject Matter Expert) for Access technology which involves improving the web documentation. Makarand holds a Bachelor Degree in Marine Engineering (Mechanical / Electrical & Telecommunication Engineering). Remember to use the rating system to let Mak know if you have received an adequate response.
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