I am converting a company from octel to unity. Currently on their octel, they have a mailbox that is used to play open positions within the company. They have a general greeting for the mailbox, then to play the open positions, they are recording a message for each open position. Then when someone call into the job listing number, it plays the general greeting, then automatically plays all the messages for that mailbox - which are the actual job opennings. Is there a way to duplicate this with Unity? I could see possibly sending the caller to sign in after the greeting, but then how to I make sure they are not prompted for ID and Password, so they can automatically hear the messages?
Such decision aren't up to folks like me - but you should get your account team to add a PERs request for it so the product folks (who do make such decisions) know it's something people want in the field.