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IP Softphone support in CCME v3

jeff.bankston
Level 1
Level 1

Does anyone know if/when softphone will be supported in CCME v3? If it is now, what version of softphone is used? I have CCME v3 running in our lab on a 2611XM on 12.2(15)ZJ3, works fine for standard 7900 phones, specifically on a 7960.

Thanks, Jeff

5 Replies 5

j.ayres
Level 1
Level 1

Jeff,

CCME is unlikely to ever support SoftPhone. It requires TSP/TAPI support that isn't in CCME (in particular media termination).

IP Communicator may be supported in the future as this is SCCP based. Have a look at:

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/index.html

Regards,

Justin

Thnaks, Justin. It appears as if this product is off into the future unless Cisco has to grant special download access.

Oh well, we'll have to skip that part of the development process.

-Jeff

Hi Jeff,

Actually the only workaround,as far as I know, is to use a VTGO-PC softphone from IP blue which are SCCP certified by Cisco.

REgards

do you have a URL or company name for this product?

Thanks, Jeff

The IP Blue softphone was just recently certified with CCME. Communicator support is under works. See:

http://www.hotdispatch.com/view-ip-requester?ID=16409753&POSTID=3287544604

Regards

Sarat

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