cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
296
Views
0
Helpful
2
Replies

4.0.2 to 4.0.3 upgrade hosed

k6lw
Level 4
Level 4

I've been working on upgrading my Unity 402 to 403 for the past SIX HOURS and the upgrade is stuck on a step that isn't even listed in the upgrade instructions.

The CISCO Unity Installation and Configuration Assistant wants me to configure the integrations. (Step 5 on it's wizard page)

I already have all my integrations set but the wizard won't let me proceed to step 6, setup SSL.

Any thought how to get past step 5?

Lee

2 Replies 2

Christopher McAlpin
Community Manager
Community Manager

You can trick the Cisco Unity Installation Configuration Assistant by adding the following registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\CUCA\UTIM

"HasCompleted" = a DWORD value of 1

See http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy80132&Submit=Search

Thanks. That's what I did following TAC's call back. What an ordeal I do not look forward to doing again.

Lee