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ARM and MRI connections do not appear in CCS

rboice
Level 4
Level 4

We have configured both the CCS and Media Blender servers. Verified settings in the FirewallGateway.properties file. Still do not see the connections for the ARM and MRI.

2 Replies 2

vmoopeung
Level 5
Level 5

You can analyse the problem by gather information from the Media blender Server.

http://www.cisco.com/en/US/products/sw/custcosw/ps747/products_tech_note09186a008010c8a2.shtml

michael_oldham
Level 1
Level 1

Just went through this dilemma myself. I found that using the default ports of 1099 and the connection port as blank in the Media blender connection of the collaboration setup did the trick. Of course you need to copy the connectin property and Collaboration property file over to the MB when done