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Softphone not found

Unanswered Question

I have successfully configured 5 softphones already. The sixth one shows "not found" when I view phones. I have reviewed all settings, removed and recreated the cti port, etc. It's like a phone with the wrong mac address but this is associated with a working phone extension. I have CCM 3.3; Softphone pc is Windows 2000 sp4.

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