Cisco Desktop VoIP Monitor Service fail to start

Unanswered Question
Oct 16th, 2005
User Badges:

Hi everybody, I have some problem with the activation of the Cisco VoIP Monitor service and record service from IPCX 4.0 Prenium. See the log detail below. Someone have a idea of the solution ?


Thanks !


----------------------

EventLog:


Event Type: Error

Event Source: Cisco Desktop VoIP Monitor Service

Event Category: None

Event ID: 5

Date: 10/16/2005

Time: 6:11:44 PM

User: N/A

Computer: CALIXIA

Description:

FCVMS112 splk_pcap_open_live() failed. errorBuf = Error opening adapter: Access is denied.


Event Type: Error

Event Source: Cisco Desktop VoIP Monitor Service

Event Category: None

Event ID: 5

Date: 10/16/2005

Time: 6:03:58 PM

User: N/A

Computer: CALIXIA

Description:

FCVMS112 splk_pcap_open_live() failed. errorBuf = Error opening adapter: The system cannot find the file specified.


------------------

IPCC info:

Properties HP,MCS7825H03,Microsoft Windows 2000,X86-based PC,500

Services CRS SQL Server - Config,CRS Cluster View Daemon,Cisco Desktop Recording & Statistics Service,Cisco Desktop License and Resource Manager Service,CRS Engine,CRS Editor,CRS SQL Server - Historical,Microsoft Distributed Transaction Coordinator,Microsoft SQL Agent,CRS SQL Server - Agent,Cisco Desktop Recording Service,Cisco Desktop LDAP Monitor Service,Cisco Desktop Sync Service,Cisco Desktop Enterprise Service,Cisco Desktop Call/Chat Service,Cisco Desktop IP Phone Agent Service,Cisco Desktop VoIP Monitor Service,CRS Administration,CRS SQL Server - Repository

Version 4.0(1)SR01_Build055

Description CRS Node 1

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
ciscogini Mon, 10/17/2005 - 12:31
User Badges:


Is it both Monitoring & Recording Services or only one of them is not starting



ciscogini Tue, 10/18/2005 - 15:50
User Badges:


Does these two services are runnign on a differnt box than the CAD services or it is on the same box.


Can you paste the debugs from the logs directory for VoIP monitoring server



Actions

This Discussion