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Design question

yshraybman
Level 4
Level 4

Is this a valid design? Any implementation issues to look for? If this is not possible please suggest a workaround. Thanks.

CTI RP (DN1000)-> Unity CallHandler:

Press 1: -> Rings Hunt Pilot DN2000-> Hunt Group members-> No answer - Leave VM at subscriber DN2001

Press 2: ->Rings Hunt Pilot DN3000-> Hunt Group members-> No answer - Leave VM at subscriber DN3001

4 Replies 4

Chris Deren
Hall of Fame
Hall of Fame

It will work. When you say "No answer" I hope you do not mean callForwardNo answer on any of the hunt list memebers? You need to create either a dummy phone or cti port or cti rp with vm profile that has 2001 or 3001 set as the vm mask, and that the phone/port has forward all to voicemail checked, also make sure to check the "always route member" for this port under hunt list members.

Chris

To handle hunt list No Answer should I create a hunt group with CTI RP that point to 2001 vm mask and put in the same hunt list? Or is there a better way to hand this?

Thanks.

That is the correct way to do this.

Chris

Thank you.

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