×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Cannot Import One user from AD (2003 Exchange) to Unity Voicemail 4.0(5)SR1

Unanswered Question
Nov 1st, 2005
User Badges:

Guys,

We can add all existing customers users to the Unity Voicemail, except for one user.

It gives the error

An unrecognized error 0x80070005 has occurred:

E_ACCESSDENIED

The new subscriber was not successfully added.

It is 2003 Exchange server. Any thoughts would be highly appreciated.

Regards -

Rakesh


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Hin Lee Tue, 11/01/2005 - 13:34
User Badges:
  • Cisco Employee,

Open ADUC with advanced options enable and compare this account with another that works. Check the Unity Directory Service account to see if the account has rights.


Try adding the Unity Directory Service account to the Domain Admins Group.


tonyw1538 Wed, 11/02/2005 - 08:17
User Badges:

I have seen this happen when a user was configured not to inherit security settings from the OU. You might check that out too.


garry.connolly@... Tue, 03/28/2006 - 02:26
User Badges:

RSANTANI


Did you ever sort this issue out as I have just encountered the same issue.


An unrecognized error 0x80070005 has occurred:

E_ACCESSDENIED

The new subscriber was not successfully added.

It is 2003 Exchange server.


Please let me know how you managed to sort


Thanks


Garry



anup.anand Tue, 03/28/2006 - 05:21
User Badges:
  • Silver, 250 points or more

Try using the "Remove Subscriber Properties" tool to clean all the unity related properties from that subscriber and then try to import again.


You can find this tool in Commserver\utilities\RemoveSubsrciberProperties\


Regards


Anup

Actions

This Discussion