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kdotten36 Mon, 11/21/2005 - 13:49
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No, you use the Bulk Admin Tool


In CM Admin page, go to Application - BAT - Configure - Phones - Update Lines - enter the phones, or add a blank query to select all - the Busy Trigger setting is on the bottom left.

j.magee Mon, 11/21/2005 - 16:12
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you are correct, however BAT will not change shared lines....Wish there was a way to change the default from 2 to 1 then I would not have to worry about as this customer will not use Call Waiting...Still have 20 sites to configure

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