We have 30 extension configured in my CCM 4.1 I urgently need to setup 2 ANI on outbound extensions.
E.g. extension 1000-1010 when calling a party the number displayed will 180xxxxxx and same scenario on rest extension when they dial different number will be displayed on called party phone.
My vendor told me that CCM has no features for ANI setup which is quite hard to swallow, I seriously doubt Cisco can miss this on such a popular and powerful product.
Requesting Pros help asap.
thanks in advance.
I am not sure if I understand your question completely. Do you want to display different ANI when you dial PSTN or internally. If PSTN you can apply External Phone Number Mask on the device line level, or route pattern. If you need to mask it for internal calls, then you can accomplish this using translation patterns. For example if you dial 1XXX from an IP phone with DN 2XXX, and need to mask ANI to 180XXXX, then you would have a translation pattern of 1XXX, which has calling number transformation set to 180XXXX. Make sure that the phone's CSS does not have a direct access to the phone's partition, only to the translation partition. And the partition CSS has access to the phone's partition.