Call-Transfer problem on CCME

Unanswered Question
Dec 16th, 2005
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Hello,

i have a problem with call transfering. Here a example for my problem:


Number 0170123456 calls from mobile the internal number 222. Number 222 wants to transfer the call from extern to number 333.


Now when i try to transfer the call, then i get busy.


In the telephony-service settings i configured


transfer local-consult


My Hardware is a 2801 and a 12.3.14T5 IOS Image.


Has anyone an idea what is wrong?


What i forgot, the transfer of internal to internal is ok.


Thanks for help

Christian

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p-kitaka Fri, 12/16/2005 - 15:03
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Add the external destination to a tranfer-pattern


e.g


telephony-service

transfer-pattern 9T


You can use more specfic transfer patterns if you want to restrict transfer destinations.



CHRISTIAN END Sat, 12/17/2005 - 03:32
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My problem is not the transfer to a extern destination. I cant transfer a incoming extern call to a other intern ephone...

jayray001 Sat, 12/17/2005 - 11:52
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Hi,

Do a transfer-system full-consult under the telephony setup and have a transfer-pattern for eg 2... if you are using 4 digit dial plan with NXX ranges from starting from 2.

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