7912 LEDs Stuck On, Phones Dead

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Dec 29th, 2005
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I have 2 7912s with the red and green LEDs stuck on at power up, no display. I can't enter any reset commands. Has anyone seen this before? These were spares that had never been powered up til now.

Thanks for any suggestions!

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mwheinz Thu, 12/29/2005 - 13:33
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Yes, they are there. The phones go straight into this immediately at power-up, which is not the behavior of undefined ip phones anyway.


etamminga Fri, 12/30/2005 - 14:35
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I've had a phone doing exactly this. I send it back to Cisco. Dead on arrival.

This is not a misconfiguration issue. Phone doesn't do or start doing anything and cannot be interacted with.


mwheinz Fri, 12/30/2005 - 22:07
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That's what TAC said, RMA'd the phones today, thanks!


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