Unity Error...Ports locked, but in idle State?!?!

Unanswered Question
Jan 10th, 2006
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Cisco Unity's multi-media component has enountered a serious error.


EXPLANATION:

A serious failure has occurred on port 14 during wav media processing. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.



TECHNICAL DETAILS:

Thread 0x00001C90 had a Failure on Port 14 in AvWav


DESCRIPTION:

File: e:\Views\cs_CU4.0.4.221\un_Miu\UnityAvWav\WAV.C(5282)

Method: WavTraceGetThreadId

Failure: call to WavInitGetPtr failed.


For more information, click: http://www.CiscoUnitySupport.com/find.php


I looked at the cisco document online, but the error I am getting is not listed!

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