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Outbound dialer to dial extension number

chinnawo
Level 1
Level 1

‎01-16-2006 06:15 AM - edited ‎03-13-2019 11:26 PM

Hello,

Is it possible to configure outbound dialer to dial the number with extension?

My customer would like to start a campaign to their customers which some do not have direct line.

Thank you very much,

Chinnawoot

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swright
Level 1
Level 1

‎01-16-2006 12:35 PM

You could add commas at the end of your dial string to insert 1 second of silence for each comma before the extension number.

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