Has anyone had success changing the Max Calls and Busy Trigger settings on multiple instances of a shared line in CallManager 4.x?
We have our helpdesk lines on over 30 phones and we keep getting one or two when we replace a phone that get set to a busy trigger of 2 instead of one accidently - if you can't find those then all the other phones can't force the line to failover to the rollover line and calls fill up the first line.
There's no propogate settings for this feature - nor any way to "change all phones with this line" on the line management page.
We tried BAT - but the "Update Line" optin can never seem to grab a specific line on multiple phones - it only modifies it on one phone, or if you try the "All phones with Description begins with "IT-" option for instance combined with an "AND line = 2" (our helpdesk linme is line 2 on all phoens - it doesn't show any phones...
Anyone come up with a good solution for this frustrating problem?