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Who is on the phone?

amarc
Level 1
Level 1

Is there a utility w/in CCM 4.0 to see what callers are on the phone? I know this can be done through the WebAttendant, but I was working remotely on a gateway and I needed to reset a T-1 and I wanted to know which users were on the phone before I disconnected them.

2 Replies 2

gogasca
Level 10
Level 10

Performance Monitor (Perfmon) and CCM objects counters are your friends

or RTMT.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
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