I'm trying to eliminate the worry of Unity being unavailable for certain call flows. Currently, I have some DN's that have translation patterns to a CTI Route point based DN which forwards directly to voicemail. On the Unity side, I do a call routing rule to throw the call into a call handler. I'm looking for a way to handle the call in case of unity being down.
Since you can't add a CTI Route point to a Line Group, I'm not sure where to look.