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CSA

Unanswered Question
Mar 8th, 2006
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Hi,


how do you go about upgrading the CSA on the Call Manager and other IPT Servers. I am not able to find any documentation on this.


I have three servers :


1.Call Manager 3.3.5

2.CCC 1.2.2 sr1

3.IPCCX 3.1.2 sr3


All are running CSA Version 4.0.1.539. My questions is , for upgrading

this CSA do I simply need to download the latest CM-CSA executable

upgrade available on CCO an run it on all the servers , or do I have to

download something different for the IPCC and CCC server.


TIA

Aman

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Chris Deren Wed, 03/08/2006 - 06:41
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    2017 IP Telephony, Contact Center, Unified Communications

Download the latest CSA for CallManager, uninstall the current one, and install the new CSA. You can install the CCM CSA on all of these servers. If you had Unity and IPCC Enterprise those require diffrerent CSA agents.


Chris

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